Terms and Conditions

Last updated: February 12, 2025

These Terms and Conditions ("Terms") govern your use of the services provided by SwiftCare Accident and Injury ("Company", "we", "us", or "our"), including SMS communications, access to our website, and other related services. By using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

Consent for SMS Communication

By providing your phone number and opting in to receive SMS communications, you consent to receive messages related to our services. This may include updates on appointments, healthcare reminders, or other relevant information. We will not share your phone number or information obtained as part of the SMS consent process with third parties for marketing purposes.

Types of SMS Communications

Depending on your relationship with us, you may receive the following types of SMS communications:

• Patients: Appointment reminders, updates about your treatment plan, or other healthcare-related notifications.
• Customers and Guests: Updates on orders, deliveries, or other relevant information related to our services.
• Job Applicants: Updates on the status of your application, onboarding materials, or other employment-related notifications.

SMS Terms and Disclosures

1) Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments, billing, or other services.

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

2) Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

3) Opt-In Method

You may opt in to receive SMS messages from SwiftCare Accident and Injury in the following way:

• By submitting an online form

4) Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

5) Help

If you are experiencing any issues, you can reply with the keyword "HELP" to the same number from which you received our message. Or, you can get help directly from us by visiting our Privacy Policy or Terms of Service pages.

6) Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. You may also request to opt out at any time using the methods described above.

User Responsibilities

When using our services, you agree to the following:

• Provide accurate and up-to-date contact information.
• Use our services in accordance with all applicable laws and regulations.
• Not use our services to send unauthorized or inappropriate messages.

Service Availability

Our SMS services are provided "as is" and are subject to availability. We are not responsible for any delays, failures, or interruptions in SMS delivery due to technical issues, network errors, or carrier restrictions.

Termination of SMS Services

We reserve the right to terminate or suspend your access to SMS communications at any time, without notice, for reasons including, but not limited to, violation of these Terms or abuse of our services.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or applicable laws. Any updates will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.

Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

• Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
• Phone: (833) 794-3874
• Mail: 5005 W 34th St. ste 103C, Houston TX 77092